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The ABSi Difference

Why Chose ABSi as Your Window & Door Supplier?

ABS Triad LogoFounded in 1993, Associated Building Supply Inc. is dedicated in upholding customer, employee, and vendor FAIRNESS. Our "Fairness Doctrine" is the single most important element behind our business success. It is our primary core value and the basis from which all corporate decisions are validated. We strive to provide a professional and profitable buying experience for our customers. We think of it as "The Complete Package". Specifically, it comprises of the intangibles that complement the tangible products when you purchase from ABSi which is Fairness, Integrity, Respect, Post-Sale Commitment, Knowledgeable Sales Consultation, Value Engineering, and Customer Satisfaction. 

RELIABILITY: Better Business Bureau Member: bbblogo

A+ Rating

STABILITY: Financial Security 

We understand limiting liability and increasing security is paramount when choosing a company to conduct business with. Associated Building Supply Inc. has earned a Dunn & Bradstreet Low Risk Paydex Score of 76, carries ample liability insurance via Allied Insurance Group, and has earned multiple awards for outstanding business achievements to include:

  • 2017-2015 Best of Houzz Customer Service
  • 2017-2015 Top Dealer DWM magazine
  • 2015 Fastest Growing - Location, Location, Location Window & Door Market Magazine
  • 2014 National Dealer of the Year "Leadership in the Professional Market" Window & Door MagazineDOTY 2014 Logo
  • 2010 National Dealer of the Year "Innovative Thinking" Window & Door Magazine
  • 2017 Ranked 3rd in Western US, 4th Nationally Window & Door Market Magazine
  • 2010-2017 Top Volume JELD-WEN, Euroline, Westren Window Systems  Dealer California
  • More achievements on our website in "In the News"
  • We encourage you to contact any of our vendor partners to request an ABSi reference. In addition, for references, see ABSi testimonials.

HUMANTY: Associations & Charities

AIA Affiliate Member of AIA chapters; San Francisco, San Mateo, East Bay, Santa Clara Valley, Santa Barbara, San Diego. Better Business Bureau, Dunn & Bradstreet. Charities; ASPCA Gift Processing PO Box 96929 Washington DC 20090-6929, Toys for Tots, Ventura County Rescue Mission PO Box 5545 Oxnard CA 93031, Mercy Crusade Spay & Neuter Clinic

EQUALITY: The ABSi Fairness Doctrine

Core Values are those beliefs that are not negotiable, central to the conduct of all corporate operations and the basis from which all decisions are validated. The single most important core value within this organization is our Fairness Doctrine: In the conduct of all our practices one requirement exists: If it is fair to both parties, it is correct.fairness 2
  • We must treat our customers with respect and consideration and they must in turn, reciprocate.
  • We must treat our employees with respect and consideration and they must in turn, reciprocate.
  • We must treat our suppliers with respect and consideration and they must in turn, reciprocate.
Fairness invariably leads to respect, courtesy and consideration between the parties. From this basic tenet, lasting relationships will thrive.

CAPABILITY: Customer Satisfaction

Our sales consultants take ownership of their customer relationship and are factory trained with extensive experience selling high-end window & door product solutions. This is the ABSi benchmark! In many markets ABSi thinks outside the box by using Sales Team's consisting of a local support team serving the same customer. This unique ABSi selling system provides the customer multiple points of contact from pre-sale to post-sale. Working together our sales teams are able to provide a higher level of service while maintaining strong relationships.  We work very hard at being knowledgeable experts in window & door design and application. Our sales staff consist of the brightest and most skilled in the industry. We are always learning, always improving, and always examining best practices so that we can better serve our customer. Should you, our customer, feel we need to improve, or have a best practice to share, please drop management a line.

PROFICIENCY: ABSi Sales Consultants

We take pride in being product experts of select brands which meet stringent performance and quality selection criteria. The manufacturers we represent value our brand loyalty and reciprocate by offering ABSi exceptional sales and service support which we in turn pass on to our customer. Our Sales Consultants conduct business fairly using a consultative sales approach which is non combative and requires mutually beneficial participation. Simply, we work hard to earn the trust of the Architect, Builder, and Homeowner by assessing needs, wants, and desires first. We then respectively present the best product solutions to achieve aesthetics, design elements, code, construction requirements, and budget.  

DEPENDABILITY: Service Support

Our total commitment to you pre and post sale is our forte. As a proactive step to guarantee customer satisfaction we offer a "SmartCare" product installation inspection and homeowner product overview service for JELD-WEN wood windows & doors. This ensures the Builder and Homeowner the product is installed and operating correctly as intended and provides suggested operation guidance and maintenance protocol. The SmartCare package includes a service contact directory, product room location, copy of warranty(s), and service hotline numbers. Our other products are backed by the best customer support and service programs categorically in the industry. 

ORIGINALITY: Innovative Products

Do you desire original curb appeal and increased value? We have a diversified product portfolio consisting of product collections designed to meet most every budget while not compromising on quality. The ABSi product portfolio addresses both residential & commercial project solutions via our National Brand Collection, Premium Custom Collection, Steel Collection, Architectural Aluminum Collection, and Fiberglass & Vinyl Collection. Click Here for a copy. From quality vinyl windows and doors, to high-end aluminum clad wood windows with multiple wood species, hardware finishes, and exterior color choices, Associated Building Supply has the product for you. Our high-quality door products offer a wide selection of Lift-N-Slide, Multi-Slide, Bi-Fold, and specialty entry doors systems. In addition, we offer high-end contemporary aluminum windows and doors. Window Wholesale, Window Distributor, and Window Supplier are all titles used to identify the window & door distribution channel. Associated Building Supply Inc. uses various channels to distribute a wide variety of high quality products to discerning clients.  

 WARRANTY: Warranties

Protect your investment! The two most common service calls for wood windows are wood rot and glass failure. For ABSi, reliability for real life is important. Our products are backed by the best warranties in the industry with most being transferable. As an example, JELD-WEN has a Lifetime Warranty against wood rot and termite infestation, 20 Year Glass Warranty, and 20 Year Kynar exterior finish Warranty on Custom wood products. Our vinyl window and door products carry a Lifetime Warranty too. In terms of application, we offer a variety of product solutions for various exposures to include sea coast hardware and exterior finishes, water management hardware & sill drainage systems, ADA products, door operation automation, window control devices, latest glass technologies, etc.   

TOTALITY: Jobsite Delivery:

Our sales consultants, depending on size of project and customer need, are generally at the jobsite when product is delivered. Products will be examined and checked off as they come off our specially designed trucks. You may request “low-boy” style rigs or lift gate options to assist with handling heavy products.

ABSi News

Happy Clients & Vendors

Testimonial - Joseph F. Gorney Architect

I am writing this email to comment on ABSi Sales Consultant Allen Musser’s professionalism. Allen has worked with an important client of mine over the past two years and his involvement has been outstanding. From the initial meeting at the showroom with the client (on a Saturday when they were normally closed) through the intricacies of ordering, his participation in the delivery, and follow up on site with dealing with missing parts or issues with the manufacturer, Allen has been there helping. Unfortunately, we have has some issues with the Western Window product. Allen has been at every meeting and involved with all aspects of the evaluation and repair. He was even working with the technicians from Western during the repairs. I have never, in almost 30 years as an Architect and years in the construction field before that, worked with a better salesperson in any area of construction.

Joseph F. Gorny
Architect
Gorny & Associates Architecture
1375 Locust Street, Suite 205
Walnut Creek, CA 94596
Office 925.939.0183

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